Monday, May 15, 2017

Disk2VHD error snapshotting volumes - Fixed

When I created a VHD for a Windows 2008 R2 server using Disk2VHD, an error poped up as "Error snapshotting volumes".

I opened the Windows event log viewer and found several errors of VSS.
One of them was Event ID 22 -
Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {79079d5c-ef20-4952-b9fc-cfd443b38641} and Name SW_PROV is [0x80040154, Class not registered].

Run RegEdit and open the registry path
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\VSS\Providers
There was a registry key of {f782463b-33bb-4043-ad8d-60b728d26a6c} that represented as "Acronis VSS SW Provider" and there was a CLSID item of  {79079d5c-ef20-4952-b9fc-cfd443b38641} under it.

The backup software Acronis is no longer installed on the server. After I deleted the registry key of {f782463b-33bb-4043-ad8d-60b728d26a6c}, Disk2VHD worked perfectly.

Hopefully this information can save your time.
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12 comments:

  1. UnknownJune 1, 2018 at 10:15 AM

    Exact same issue and this resolved my error. Make sure to restart the VSS service after you delete the registry entry.

    ReplyDelete
  2. UnknownJuly 9, 2018 at 2:19 AM

    I still have the same mistake yet I have no other provider in my registry

    ReplyDelete
    Replies
    1. UnknownAugust 21, 2020 at 1:53 PM

      This didnt work for for me either but I unselected "use volume shadow copy and it worked for me :)

      Delete
    2. UnknownJuly 7, 2021 at 3:53 PM

      Thank you it works!

      Delete
  3. UnknownSeptember 22, 2018 at 5:56 PM

    Nossa cara, MUITO OBRIGADO!!!!!!!!!! Depois de muito procurar achei aqui a solução!

    ReplyDelete
  4. UnknownJanuary 9, 2019 at 4:53 AM

    Thank you very much for the solution, I had an entry of some Symantic program I had once installed (CLSID {262b716e-bb23-41b5-aaef-e2c15e767167}).
    After removing that one Disk2VHD worked without having to restart the VSS service.

    ReplyDelete
  5. Evandro Boa Semedo BlogJanuary 21, 2019 at 5:56 AM

    Congratulations on the solution and contribution and sharing of knowledge, it helped me a lot, saved hours of research and troubleshootings, thank you.

    --

    Parabéns pela solução e contribuição e compartilhamento de conhecimento, me ajudou muito, economizou horas de pesquisas e troubleshootings, muito obrigado"

    ReplyDelete
  6. Anderson KaoApril 20, 2019 at 1:50 AM

    This solution worked. Thank you very much!

    ReplyDelete
  7. Nexsem AcademyOctober 13, 2019 at 7:20 AM

    not worked

    ReplyDelete
  8. mcyApril 20, 2020 at 5:36 AM

    did not work in me. my computer is neither acronis nor sysmantec. but there is visual studio. I guess it doesn't work because of that.

    ReplyDelete
  9. Anderson KaoMarch 21, 2021 at 3:50 PM

    This works for me. Thank you! However, my Acronis CLSID is different from yours.

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VSS\Providers\{f5dbcc43-b847-494e-8083-f030501da611}]
    @="Acronis VSS HW Provider"
    "Type"=dword:00000003
    "Version"="1.0"
    "VersionId"="{89cdaf20-82b6-42cd-a4b4-573c81999c35}"

    ReplyDelete
  10. Robby12March 20, 2022 at 11:33 PM

    exact same issue her. Thanks for your info which solved me pots of time :-)

    ReplyDelete

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